FAQs

Q: How do I track my order?
A: Once your order is shipped, we'll send you a tracking number via SMS. You can use it to track your delivery through our courier partner's website.

Q: Are SK Blooms products suitable for sensitive skin?
A: Yes — all our products are formulated with natural, chemical-free ingredients and are gentle on the skin. However, we always recommend doing a patch test before full use, especially if you have highly sensitive skin.

Q: Can I cancel my order?
A: Orders can be cancelled within 12 hours of placement. Once your order has been dispatched, cancellation will not be possible.

Q: What should I do if my product arrives damaged or leaked?
A: Please take a photo immediately and contact us at 03046659303 or info@skblooms.com — we'll sort it out for you right away.